An ambitious plan to help people goes off the rails, and a man from Florida tries to fix things the only way he knows how: with prank phone calls.

Further reading:

Cat Ferguson's reporting on Google and Rehab (The Verge) - Part I

Cat Ferguson's reporting on Google and Rehab (The Verge) - Part II

David Segal's series on the business around addiction (New York Times)

Ryan Hampton's American Fix: Inside the Opioid Addiction Crisis

Palm Beach Post's Reporting on the Sober Home Crisis 

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